Tailor-Made, verifiable CPD to help dental practices be more successful -
AND boost the productivity, motivation and PRIDE of all team members
Participating team members each receive a copy of the 32 page handbook "HELPING Patients to Buy"
Teamwork - Share, Care, Communicate !
Empathy - inside the patient’s mind; how to earn their respect
Establishing a patient’s TRUE needs - getting to know patients
Presenting to HELP a patient buy - features and benefits
Chapters in the HELPING Patients to Buy handbook include:
HELPING patients decide - “closing the sale”
Use and interpretation of body language - golden rules
HELPING reluctant patients - gaining agreement; assertiveness
HELPING patients over the telephone - converting enquiries
Janus Creative Planning
so day-to-day challenges can be managed more creatively and confidently with just a pause for thought - and maybe a quick preparatory note
practice leadership and management.
Janus Creative Planning® is an easy-to-learn and easy-to-use technique that quickly becomes a new way of thinking
the workshop concentrates on current real challenges facing delegates who are briefed before the event how to choose suitable topics (scenarios)
agreement on how Rick will follow up to help delegates make it happen!
(tailor-made for the four practice leaders - 3 partners, 1 manager)
issue of “Janus Creative Planning for AMBITIOUS Dental Professionals” with an introduction to the principles and benefits in a dental practice
the book “Janus Creative Planning for AMBITIOUS Dental Professionals” is issued to each delegate and used throughout the workshop
Janus is a unique visualisation technique with almost limitless uses - from short term, egs: how to solve a problem, or discipline someone, or manage a difficult patient; to designing a long term growth plan
working in pairs, delegates transform their scenario subjects into visualisations of ideal outcomes
AND it can be used for really creative longer term planning eg, where do we want the practice to be this time next year?
after debrief a discussion, using books, on "pragmatic creative thinking" and then, back in pairs to ask "what MUST have happened?" and create plans they ARE going to implement
round table on prepared scenarios; agreement on ones to prioritise
round table on these plans with everyone helping each other and, as time allows, discussion other possible applications in the practice
Janus is one of those "it's obvious when you think about it" techniques that, despite its simplicity, is remarkably effective!
the full two hours are devoted to delegates working with their own scenarios - to create plans for immediate implementation
individual completion of exercises in chapter 1 of the book
Janus can help you: achieve practice productivity goals - egs: more patients, chair occupancy, plan membership, high yield dentistry; improve team skills, relationships and motivation; manage the team and team members; solve problems, find solutions, meet challenges
identify and describe your vision of an IDEAL future - then ask yourself “what” MUST have Happened?”
Call Rick Whitehead on 01494 589 889 or email him [email protected] to discuss possibilities