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Verifiable CPD designed to maximise camaraderie, commitment, fulfilment  and PRIDE - in EVERY member of your practice TEAM 

Great Tower, Windermere - Wed 9 to Fri 11 May - course full

Wordsworth Hotel, Grasmere - Th 21 and Fri 22 June - course full

Lane End, High Wycombe - Th 12 and Fri 13 July  - course full

Great Tower, Windermere - Wed 8 to Fri 10 August - 3 days, 2 nights

Losehill Hall, Castleton - Wed 15 to Fri 17 August - 3 days, 2 nights

Leadership & Management in a Dental Practice

Tailor-Made Coaching

Personalised coaching on the 7 Responsibilities of the Dental Practice Team Leader and the "soft" skills required by managers to lead and direct and inspire people.

for Practice Leaders and Managers and those being developed towards more responsibility

"Dear Rick, James and all at Impetus Training - a huge thank you for the course in the Peak District last week and for making my birthday one of the nicest ones I have ever had. Don and I have taken so much back with us from the ideas, confidence building and amazing way of helping us oldies think outside the box."

Helen Robertson, (3rd right front row) Practice Manager, Whitehouse Dental, Sutton Coldfield - 0121250 4443 -

"The Leadership Millionaire"

2 or 3 day course from £350 plus accommodation

Course fees

£500 per delegate or £350 each for 2 attending same 3 day (2 nights) course; £350 per delegate or £250 for 2 attending same 2 day (1 night) course

(fees include vat) plus accommodation (variable by venue)

A special offer - with any full day tailor-made

practice teambuilding - ONE FREE PLACE

on a Leadership Millionaire course.

(just pay own accommodation costs)

"The Leadership Millionaire" venues & dates 2018

The learning content is the SAME on 2 and 3 day courses:

  • The 7 Responsibilities of the Team Leader

  • Janus Creative Planning®

  • Creative and Lateral Thinking

  • Experiential Leadership Profiling

  • The REALITIES of Engaging, Inspiring and Motivating

  • Problem Solving and Decision Making.

to add creativity to your leadership and management, see Janus Creative Planning

  • the nurse who is great at her job, but a poor timekeeper

  • the receptionist who is loved by patients because of her friendly manner, but often talks TOO much!

Leadership in a Dental Practice

PLEASE telephone Rick to bounce ideas around - 01494 589 889 or 07831 345 373 ANYTIME or email

  • the dentist who ALWAYS  talks too much! (so gets behind)

  • developing the potential in any member of the team

  • personal relationship problems between members of the team

  • developing specific individual skills - listening, questioning, assertiveness, asking for money!

  • An Introduction to Management; Janus Creative Planning®

  • The Management Skill of Motivation - engaging and inspiring

  • Delegating - agreeing Key Performance Indicators (KPI)

  • Control and Direction, Classifying Needs to develop performance

  • Discipline: Informal and Formal - the Discipline Interview

  • Problem Solving and Decision Making

  • Creating Shared Objectives and effective teamwork - The 7 Responsibilitis of the Dental Practice Team Leader

Tailor-Made Courses or Coaching of individuals / small groups or attend our 2 or 3 day Leadership Millionaire course

Tailor-Made Coaching of individuals or small groups or ½ day courses

People Management in a Dental Practice

Books and theories are OK, but what are the REALITIES of managing a dental practice team? Some examples......

Workshops for small numbers (1 to 4) or personal coaching are tailor-made to the realities and the following modules......

Rick Whitehead's talent is to both present for understanding the principles of, for example, the formal appraisal or discipline interview, AND then relate the theories to the actual current job challenges of the person/people being coached. Rick will always leave you with an Action Plan and Behaviour Checklist on HOW to improve performance and results - of your people and yourself!

Happy Practices

The "Millionaire" label is because all tasks (see agendas) are objectively measurable in PROFIT and each delegate aims to earn a million pounds by the end of the course! Thus, whatever the task, in debrief it can be related to real life where there is never enough money or time!

This course is not about theory; it is about WHAT TO DO, the actions to take, to maximise teamworking and productivity in a dental practice - working with (on the course, and then afterwards in the practice) the

7 Responsibilities of a Dental Practice Team Leader.

It is also an invigorating and very enjoyable experience - relax, “recharge your batteries” and return refreshed and super-confident!

for Dentists, Practice Managers and others with people responsibilities

see Millionnaire Agendas for detailed content / fees, etc

Bespoke Training for individual practices and small groups

Tailor-Made Courses and Workshops

These are always thoroughly researched by Rick Whitehead who will visit the practice or practices to consult as many of the team as possibel before sitting down with management to agree a programme designed 100% to meet their needs, objectives and ambitions.

It is the length and type of “Tasks” which differentiates courses