impetustraining_TEXTwhite - Copy ImpetusTraining-MasterLogo

Tailor-Made, verifiable CPD to help dental practices be more successful -

AND boost the productivity, motivation and PRIDE of all team members

Tailor-made for each practice and the “lunchtime” can be up to 2 hours and any time in the day!

Call Rick Whitehead on 01494 589 889 or email him to discuss possibilities


Our 6 UNIQUE and Exclusive Modules

Experiential Profiling is an extremely enjoyable way for team members to learn to see themselves as OTHERS see them. There are 4 applications: Teamworking; Helping Patients to Buy; Customer/Patient Care; and Leadership. These events are stress-free FUN because Experiential Profiling is easy to learn and easy to use - and remarkably effective!

a typical dental practice lunchtime learning!

All modules are “PERSONAL GROWTH” events - helping team members improve personal communications, relationships and behavioural skills as applicable in their roles. They are also "hands-on" - delegates learn by DOING, not by being lectured at! And they can be tailored to any role, egs: Reception, Dentist, Patient Co-ordinator, or a mix.

Learning tailored to each individual's unique personality and needs. Delegates learn HOW to develop their TRUE potential - leave their comfort zones and take risks. They work with our "Little Book of Epigrams" - 50+ amusing but serious "words of advice" designed to make people THINK. 

For practice leadership and management. Janus is a unique visualisation technique with almost limitless uses - from short term, egs: how to discipline someone, or solve a problem, or manage a difficult patient, to designing a long term growth plan.

How Good Are We At ... ? questionnaires - choose from 3: 

In this module team members do the work BEFORE the event! Ideally ALL team members (not just those attending) complete an easy (about 10 minutes) questionnaire - anonymously. On the module, team members analyse the results to draw conclusions and agree Action Plans to improve.

Who will be more successful - a dentist who is good clinically AND charming, persuasive and loved by patients and colleagues for her/his manner and professionalism, or a dentist who is more brilliant clinically, but is brusque with staff and uses too much langauage patients don't understand?

Or choose from one of our 6 Unique and Exclusive Modules - see below. 

There will be an element of Rick's famous motivational speaking, but “hands on” means we research the problems, goals and challenges of the group and then ensure THEY find the answers while at the same time learning and practising NEW skills - including cooking! - if you have a kitchen, we can offer our Teamwork Task “A Gourmet Challenge” (maximum 6 people)







-  with two hours verifiable CPD  (CLICK a subject for more details and example agenda)

We don't try to change people! Everyone has their own unique personality. Some ARE more sensitive / shy; some ARE more confident / outspoken. We teach how to BEHAVE in situations where they need to be "assertive", and we teach how to BEHAVE when gentleness is required

A Gourmet Challenge

Teamwork - Customer Care - HELPING Patients to Buy

Modules are always tailor-made and can include Teamwork/Teambuilding, Communications, Customer Care, Leadership, or HELPING Patients to Buy.

Prices are £350 for up to 6 members of the team. Extra are £25 each (where viable, depending on subject)